Privacy Policy

Privacy Policy
Joona Coaching

The Joona Coaching website (www.joonacoaching.fi) is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect the personal data you provide when using our website or services.

1. Data Controller

Joona Coaching

Contact Information: joonacoaching@outlook.com, +358 50 5658643
Address: Kullervonkatu 12, 33100 Tampere

2. Personal Data Collected

We collect and process the following types of data:

Contact Information: Name, email address, phone number.
Website Usage Data: Cookies, IP addresses, browser type, and version.
Customer Data: Information about ordered services, schedules, and billing details.

3. Purposes of Data Processing

We process personal data for the following purposes:

Providing services and responding to customer inquiries.
Analyzing and improving website usage.
Billing and accounting.
Complying with legal requirements.

4. Legal Bases for Processing

The processing of personal data is based on the following legal grounds:

Performance of a contract (e.g., providing services).
Legal obligations (e.g., accounting).
Consent (e.g., sending marketing communications).

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described or as required by law.

Customer Data: Retained during the customer relationship and for six years after its termination (in accordance with accounting regulations).
Marketing Data: Retained until you withdraw your consent.

6. Data Disclosure and Transfer

Personal data will not be disclosed to third parties without your consent, except:

To service providers assisting in service delivery (e.g., payment services, email marketing).
In legal circumstances (e.g., regulatory requirements).

Data will not be transferred outside the EU/EEA without adequate safeguards.

7. Your Rights

You have the following rights:

Right of Access: To know what personal data we have collected about you.
Right to Rectification: To request corrections to inaccurate data.
Right to Erasure: To request the deletion of your data ("right to be forgotten").
Right to Restrict or Object to Processing: To limit or oppose the processing of your data.
Right to Data Portability: To receive your data in electronic format.

You can exercise your rights by contacting us via email at [insert email address].

8. Cookies

We use cookies to monitor and analyze website usage:

Necessary Cookies: Essential for website functionality.
Analytics Cookies: Help us understand website usage.

You can manage cookie preferences in your browser settings.

9. Changes to the Privacy Policy

We reserve the right to update this policy as needed. Updated versions will be published on our website, and significant changes will be communicated separately.